
After
graduating with a business degree from the University of Notre Dame,
Kevin Marietta spent two years working for a major computer reseller
in the Midwest. During this time he identified a relatively untapped
market niche, short term computer rentals. So in 1986 Kevin and
his family purchased a computer rental franchise called PCR Personal
Computer Rentals. Their mission was to provide businesses in Central
Indiana with a high quality source for the short term rental of
IBM computer equipment.
For the next 10 years PCR Indianapolis (and later PCR Cincinnati)
matured into a very successful company. By providing excellent service
for all its clients, the business grew rapidly.
In the summer of 1996 fifty PCR franchise owners decided to “merge”
their businesses together and form one “big” company,
known as PCRC Personal Computer Rental Corporation. It was thought
that each individual franchise would benefit from the “economies
of scale” of the larger entity. The Marietta family decided
to participate in the PCRC merger.
Unfortunately the economies of scale were unable to overcome the
lack of attention to detail formerly provided by the local owners.
PCRC subsequently encountered financial difficulties, and in January
of 1998 they started a cost cutting campaign. PCRC offered some
of the former franchisees the option of buying back their old locations.
The Marietta family accepted the buy-back offer and formed Temporary
Technology. During this transaction they also purchased the former
PCR Louisville, Kentucky location.
Through 2000 Temporary Technology operated in much the same way
as its predecessor PCR. Business was steady until the purchase price
of computers plummeted, which put pressure on the rental industry.
September 11th also took its toll on business. The next two years
were difficult, and it became obvious that Temporary Technology
needed to make some changes.
In 2004 Kevin hired Dan Loughran as TTI’s new General Manager.
Dan brought TTI 20 years of audiovisual industry experience, and
immediately began helping TTI “re-invent” itself. First
a vision for the future was drafted and the company made plans for
its step by step implementation. An organizational chart was created,
and over the course of time each position was filled with a very
high caliber employee, including a well organized operations manager,
a meticulous bookkeeper, and a knowledgeable sales manager. These
staff members were then given the authority and freedom to do their
job without being micromanaged. To that end TTI threw away its thick
employee handbook and replaced it with one guiding principle, the
“Golden Rule.” The company also implemented a new “focus
on the family” approach to managing its employees, which reduced
stress and improved morale. The results truly speak for themselves!
Many things have changed since the early days of PCR in 1986. Besides
a new corporate name, today Temporary Technology is a full service
audiovisual rental company that happens to be well versed in computers
(as they pertain to the event industry). As you know, computers
are often the driving force behind many audiovisual presentations.
But one thing has remained constant since the company’s humble
beginnings, and that is providing excellent service for
all its clients.
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